The discourse around artificial intelligence is often accompanied by a sense of uncertainty and concern. Just as machines replaced physical labour in the early 20th century, many now see the rapid spread of AI as a threat to job security or professional relevance. Yet the reality is far more nuanced. Technological development is reshaping roles in the labour market. The presence of AI does not signal the end of human relevance—it highlights the importance of adaptability. The real question is whether we recognise these changes and are willing to evolve in response. This is exactly what futurist Dr. Árpád Rab spoke to us about.
The Human Factor Matters More Than You Think
The emergence of AI has accelerated changes in the labour market. But these changes are not occurring in isolation—they are embedded in workplace environments. That’s why it is essential to integrate them thoughtfully, considering the characteristics of each company and its employees. It's no coincidence that self-awareness has become a more prominent topic in training and development. Only when we understand our own capabilities and limitations clearly can we determine where AI fits into specific workflows.
To keep up with the pace set by today’s job market, soft skills like empathy, creativity, and critical thinking offer the greatest support. For example, when introducing a new technology, we must assess where the development can truly add value—while also weighing the risks and long-term impacts. In increasingly complex interpersonal dynamics at work—especially with the rise of outsourced and project-based jobs—emotional intelligence is essential for navigating effectively. In the long run, this is what allows employees to remain motivated and resilient to stress and burnout.
According to Árpád Rab, we bear the greatest responsibility for the direction our lives take alongside technological advancement:
“We can leave insect-like behaviour to the machines. To collaborate well with others, we need honesty and humility. I must know what I don’t know—and at the very least, be honest with myself.”