Dear Peter,
I have some difficult news to share with you…
This is how Sundar Pichai, CEO of Google, might have started his email if I had been among the 12,000 employees laid off in 2024. Three short paragraphs, one click on “Send,” and it’s over.
Mark Zuckerberg, founder of Facebook, announced via the company blog that 11,000 employees would be let go. Disney CEO Bob Iger sent a mass email ending remote work, requiring staff to be in the office four days a week. Salesforce CEO Marc Benioff used Slack to tell employees that new hires were far less productive than expected. Amazon sent a memo to 18,000 people informing them that, in two weeks, their employment would end.
Welcome to the age of digital terminations and Zoom announcements. Technology evolves, the future of work is here, and HR departments can be shut down and retrained as project managers — nothing to see here.
Fortunately, that’s not the whole story.
What’s Really Happening in Tech?
And let’s be honest: whatever starts in the tech world will soon reach more traditional corporations, and then small and medium-sized enterprises. There are several explanations for this trend — and most of them hold some truth.
Some argue that in a remote or hybrid work environment, digital communication is not only realistic but also humane. Why force someone to travel to headquarters for bad news, only to face a lonely trip home?
Others point to the scale of the issue: in mass layoffs, there simply aren’t enough trained HR professionals available to deliver news in person. Letting go of 10,000 people face-to-face is logistically impossible, even with team leaders helping. And shutting down entire departments only makes it harder. The time and resources saved could be channelled into better severance packages.
Another factor is speed. In the age of Messenger, Viber groups, Slack channels, and LinkedIn posts, news travels instantly. The only way to stay ahead is to tell everyone directly and simultaneously.