AI also changes workplace dynamics. While it can make work more flexible — for example, through virtual assistants or automation — collaboration with AI depends on skills it can’t replicate, like creativity, complex problem-solving, and emotional intelligence.

HR plays a vital role in supporting employees through this transition. This includes providing regular feedback based on AI insights, highlighting human strengths, and creating training and mentoring opportunities for those who need to build new AI-related skills.

Ultimately, AI is just another tool. Its value depends entirely on the person using it. Which brings us back to the key questions: What can AI really do? Where should its role end? And how far can it support leaders? While the future is uncertain, one thing is clear: in an increasingly digital world, leadership skills such as feedback, delegation, decision-making, resilience, and adaptability will only become more valuable. AI may support these — but it cannot replace them. At least, not yet.

Let’s explore together how AI could strengthen — rather than replace — the human side of your organisation.