Consider a situation that has become increasingly common: a company decides to carry out a full digital transformation. The leadership team — Anna and Ben — understands that keeping pace with technology is critical for staying competitive.

Here’s how their strengths came into play:

• Anna had already mastered the new tools and was genuinely interested in technology.

• Ben found the technical side more challenging but excelled at communicating with employees and recognising what support they needed.

Ben took the lead in announcing the change and building trust, while Anna focused on the technical rollout. Together, they ensured employees understood the changes and felt supported at every step.

Within the team:

• Chris and Dan were fast learners but made frequent mistakes in the early stages.

• Evelyn worked more slowly but with high precision.

For one month, Chris and Dan handled system-related tasks, with Evelyn reviewing their work. Afterward, they reviewed the results together, analysed recurring mistakes, and returned to their roles with greater confidence.