We think we know a lot about Generation Z. They’re digital natives, surrounded by gadgets and internet access since childhood, with opportunities no previous generation ever had. They’re often labelled as overconfident, unprepared, or hard to motivate.
But I believe their arrival in the workplace signals a new — and in many ways better — era that can benefit every generation.
What Makes Gen Z Different?
Gen Z leans toward short, rapid communication — brief messages, emojis, GIFs — even in workplace chats. As the first generation potentially reachable 24/7, they’ve developed a style that keeps communication from swallowing their entire day.
They’ve also grown up in a constant storm of advertising and information. Imagine living in Times Square every day — that’s their reality. As a result, their stimulus threshold is sky-high, while their attention span is shorter.
Employers sometimes find this intimidating. In an April ResumeBuilder survey of 1,344 decision-makers, 12% reported firing a Gen Z employee within the first week, and 74% said this generation is the most challenging to work with.
So, is that it? Once Gen Y moves on, do we just close up shop? I think we can do much better. We can make Gen Z engaged, motivated members of our teams.