One common fear about AI is losing control or removing the human element. But delegating repetitive tasks to AI can free up time for human-level thinking and decision-making.

From the employee’s perspective, it matters that people feel there are humans behind the process — and that decisions aren’t made solely by algorithms.

“We never make it mandatory or say: ‘You can only do this with AI.’ If someone wants to use the training platform, if they want to add skills to their profile to find the most logical next step in their career — or how to reach a specific goal — they can. The opportunity is there for them.”

The takeaway: AI is not the destination, it’s a tool. Used with clear guidelines, it can open new opportunities in HR. If you’d like to explore how AI could make your HR processes more effective while keeping people at the centre, listen to the latest Game Changers podcast episode.