Report from the UNLEASH World 2025 conference
How do we put the genie back in the bottle?
Every year in October, the world’s largest HR gathering, the UNLEASH World conference, is held in Paris, bringing together top HR leaders, researchers, and the biggest HR service companies. And we were there among them, not only as visitors but also as the only Hungarian exhibitor, giving us the opportunity to look behind the scenes as well.
That’s where we saw the HR industry, wearing a mask of confidence while sweat ran down its forehead, trying with all its might to push the released AI genie back into the magic lamp.
We had embraced artificial intelligence gladly, as long as it granted not three but three thousand wishes. But when the time came to pay the toll, we raised our eyebrows and protested: “This was not the deal.”
Let’s not get ahead of ourselves, though.
UNLEASH is the world’s largest and most progressive HR professional event, not only a networking celebration but also a trendsetting conference series. Every spring in Las Vegas, the solutions and approaches that represent the future of HR appear, and six months later in Paris, the early adopters and curious users gather.
The year 2025 showed that globally, HR has moved beyond strategies, analyses, and process building, and has embraced IT and technology. HR tech currently dominates everything that carries business growth potential, and the crown jewel of this ruler is AI. The root word “human” is still carried in HR’s name, but its attention, goals, and tools are moving further and further away from people.
The case of AI overdose
In two days, we visited all the exhibitors and listened to several presentations. What we experienced was not only forward-looking, innovative, and promising, but also carried the promise of sustainability. Recruitment processes that cost half as much in time and money, automated onboardings, efficiently and comprehensively analyzed performance evaluations, comprehensive payroll and administrative software, e-learning materials produced without human intervention, all serving the realization of business and efficiency aspects.
And all of it fueled by/driven by a large dose of artificial intelligence. Ninety percent of the companies present (whether SAP or L’Oréal-level giants or tiny startups just a few months old) promise a utopia through AI, where we will not have to work in the future, machines will do everything for us.
Because in 2025, for business decision-makers, there is no sustainable solution unless an AI agent or large language model processes the information and provides tangible results. It was not clear to us whether the supply side looks down on HR leaders this much, or whether these are real business needs, but we experienced firsthand that in the world of human resources, without artificial intelligence, we are mere exotic service providers.
Whether this trend is hype, a bubble, or truly the tangible future will only be revealed in a few years. Until then, HR is fighting hard for its place at the business table. The world of work will certainly change; the question is whether HR will supply the data and tasks or will shape how we work together in the AI era.
From the EU perspective, we are players in a double-edged gamble, where we have placed all our chips on black, and the roulette ball is still spinning. The regulatory environment was the first in the world to prioritize people and their sovereignty, standing in the way of the AI solutions’ ever-growing hunger for information. |
So we saw many solutions in Paris, some of which seemed frightening, and some that were truly human-centered. The Startup Award winner Vizzy, for example, brought a refreshing solution to the world of resumes and CV platforms, efficiently and creatively connecting job seekers with employers. They think not only in terms of service but also in terms of community, and if they can bridge the challenges of the regulatory environment, together with many others they could point the way to the future of HR services: creating and nurturing human communities in the age of automation.
So AI is not taking over after all?
UNLEASH World 2025 not only showed trends but also gave new tasks and responsibilities to HR. HR can be one of the gatekeepers of the AI era, the protector of human skills, creativity, and freedom in the workplace. And this must go hand in hand with technological development.
We are moving on a delicate boundary. The tools and opportunities given by artificial intelligence should be used to their full potential, as this makes not only our work but also our future quality of life more valuable. However, this cannot come at the expense of the employer brand, and we cannot destroy trust by playing Big Brother, watching employees while focusing only on measurable results.
We saw that the spread of AI in the HR industry is not only inevitable but also necessary, but we do not have to fear that it will control our workplace existence. Not least because AI fatigue has clearly reached HR decision-makers, and we heard with our own ears: “we don’t want yet another application, we don’t want yet another platform.”
There are therefore two paths ahead for HR technology providers. One is to develop integrable solutions that work together with existing corporate systems, while at the same time putting yourself under great development pressure to ensure collaboration between systems while facing tens of thousands of pages of regulatory compliance.
The other path is to create platform-independent solutions that require no user login, no data management, and no complex data flows between systems. Instead, with simple use and easy connection, we handle user needs natively, whether it is about training and development, recruitment, or HR administration.
If we choose this second path, we give up the most valuable business currency: the management of extractable data. However, since one of HR’s fundamentals is creating workplace transparency and trust, we believe that this is a price worth paying, that sometimes it is worth giving up collecting masses of data convertible into euros in the hope of future growth.
We chose this second solution, and time will tell whether we made the right bet. As a value-driven service provider, our goal is not to make a sudden exit with a dubious digital solution. We have been in the market for 11 years, and we want to stay here for at least 11 more.



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