The project was delivered in close collaboration with the client’s training and development experts. Telekom’s team was responsible for the internal learning content and for publishing the completed e-learning modules on the Articulate platform.

The [eureka] team was responsible for:

• Translating the internal training material into 3 narrative frameworks

• Producing digital visual identity, media and design elements

• Implementing the completed modules on the Articulate platform and handing them over to the client

The project ran successfully, with participant activity exceeding expectations and dropout rates remaining lower than anticipated. Feedback from the Digital Heroes speaks for itself:

One of the best training materials, engaging and informative, covering everything that is worth knowing about the services and possibilities even from a customer perspective... great, entertaining, funny!

I really liked it, I have already recommended this learning path to several colleagues, and if they have the chance later, they should definitely not miss it. I learned a lot from it, it was very interesting.

An interesting approach, sometimes slightly surreal stories, but complemented with excellent transitions, graphics and creative tasks!

It was very entertaining, it kept my attention alive.

I really enjoyed this learning opportunity, it was humorous but at the same time I gained a lot of knowledge that is very useful both in my daily work and in everyday life. Thank you, I would gladly learn like this again :)